Since 2013, Merch Dept has helped brands, startups, and businesses create premium promotional products with dependable pricing, consistent quality, and reliable production timelines.
Merch Dept was founded in San Francisco in 2013, surrounded by the fast-growing startup culture that defined the city at the time, where companies like Pinterest were our neighbors.
As demand increased, our team quickly outgrew in-house production capabilities, while inconsistent pricing from wholesale partners created unnecessary friction and unpredictability.
Those early challenges shaped the foundation of Merch Dept: deliver consistent pricing, dependable quality, and on-time production without compromise.
In 2014, we incorporated and moved into our production facility in Concord, California — a building formerly operated by Brad Lackey, one of America’s pioneering motocross racers.
Brad Lackey made history in 1982 as the first and only American to win the 500cc Motocross World Championship.